Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer...
Lately, Microsoft has given some love to Outlook — not just the desktop app, but also the web and app versions. In fact, they just released a bunch of new and improved features. Let’s take a look. #1 RSVP Outlook makes it fairly simple to invite people to...
Pranksters, malicious attackers, extremists — hackers come in different forms, but they all have one thing in mind: compromising your online privacy and security. Some of them specialize in hacking social media, but don’t fret; there are several things you can do to...
The first thing you’ll notice in the new Gmail for web is its uncluttered look, but there’s plenty more to be excited about. Greater security, easy-to-use sidebar apps and inline buttons, and more have been added to improve Gmail users’ experience. Here’s a quick...
It is always better to be safe than sorry. And given the fact that files can disappear or be corrupted in an instant, small businesses need robust data backup systems in place. Without one, you could very well lose lots of money and have your hard-earned reputation...
Social Media can be an effective tool for sharing experiences, building professional connections, and broadcasting conventional healthcare announcements to the public. However, careless posts that have client or patient-specific information could ruin the reputation...
Microsoft is pushing its users to use the UWP (Universal Windows Platform) app of OneNote which will be included in Microsoft Office 2019 and Office 365. This means the OneNote desktop app will no longer be packed with future versions of Office. Microsoft’s...
Thanks to social media, businesses can stay in close contact with their customers and while also attracting new ones. But what happens when one of these platforms doesn’t guard the information you’ve given it? How does this affect its users? Last month,...
Google Chrome, Microsoft Edge, and Mozilla Firefox will soon support web-based biometric authentication. The leading internet browsers are expected to allow users to sign into online profiles through fingerprint scanners, voice authentication, facial recognition, and...
Field workers. You see them every day. And you notice that they, too, use mobile devices, as now more than ever do they need to stay connected with their organizations to stay in business. This is where mobile performance management, a critical factor for any field...
Microsoft recently rolled out security updates to Office 365 for business and home users. These enhancements aim to increase safety when sending or receiving an email in Outlook, sharing links in OneDrive, and alerting users of possible malware infection. Files...
Hackers have plenty of ways to breach your systems. They can use complex programs to exploit software bugs, send emails to dupe you into downloading malware, or insert a malware-infected USB drive directly into your computer. However, another increasingly popular...
Once they fill out this form we will email them a link to download the file. This policy is helpful for letting employees know what is an is not OK on their PCs/the work network.
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Searching For A New IT Company?
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Schedule Your Complimentary IT Assessment & Consultation Using The Form Below.
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Searching For A New IT Company?
Schedule Your Complimentary IT Assessment & Consultation Using The Form Below.