Does Your Internal IT Department Need a Helping Hand?

Keeping your internal IT department focused with a bit of spare time is always a good idea.

by | Feb 7, 2020 | Tech Insights

Does Your Internal IT Department Need a Helping Hand?

You depend on your technology to get you and your team through the workday. If things aren’t working properly, you’re bound to suffer in terms of lost productivity, wasted payroll dollars, and in some cases, potential malware infections that cost you a TON of time and money in the long-run. So how do you know your internal IT department needs a helping hand? Even the best resources can start struggling when they’re faced with an overwhelming workload. Here’s a few signs they need help:

  • You know they’re brilliant with cybersecurity but yet your staff hasn’t been trained yet…
  • You have a project underway but it seems to be dragging on and on…
  • You have staff members complaining about slow performance on their systems…
  • You don’t receive constant communication about network health and/or performance…
  • You aren’t sure when the last time your backups were verified and/or tested…
  • You have staff members waiting on a response to tickets they put in a few days ago…

Listen, NONE of the above is a sign that your internal IT department isn’t capable or trying to do everything in their power. Rather, they’re signs that your internal IT department is bogged down by too much work. Whether you have one person or a team of people, managing an entire infrastructure is hard work, especially for internal people that don’t have access to the same tools, deals, and other time/money saving resources a managed service provider would.

If you have a great person or team managing your infrastructure but you’re worried they’re struggling, it’s time to give them a helping hand…

Network Security Associates is here to help. We offer co-managed IT services wherein you pay a flat-rate monthly fee to augment your internal IT department. We handle a specific set of tasks while they focus on their core competencies. This may include monitoring, maintenance, strategic consulting, help desk services – any sort of responsibility that’s bogging down your internal person or team. This is perfect if you’re looking to:

  • Keep your internal person or team focused on strategic initiatives while offloading day-to-day tasks, such as monitoring or help desk services.
  • Avoid the hassle of finding, hiring, and paying more employees a salary/benefits because you need additional expertise and/or availability.
  • Keep your technology running at peak performance during times when your internal person or team isn’t available, such as vacations or sick days.
  • Provide assistance in the form of additional resources, expertise, and skill-sets for specific projects and/or initiatives.

Ready to start giving your internal IT department the help they deserve? Network Security Associates provides co-managed IT services in Las Vegas, NV and surrounding areas. Call (702) 547-9800 now.

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