Technology updates are never fun for any business, but they’re increasingly important to ensure your business’s systems are safe and secure. Unfortunately, upgrading everything all at once just to get it over with isn’t a safe approach.
The investment of time and resources necessary for any major upgrade, combined with the need to identify and resolve problems in training, implementation, and compatibility make it important you establish a strategy for prioritizing updates.
Motivation for Updating Key Components
While there are countless approaches to updating necessary business equipment, consider the key motivation behind the priority: modernization, maximizing user benefits, and matching company culture. Let’s take a closer look at each.
Updates Focused on Modernizing Architecture
Updates centered around modernizing the design of your IT solutions aim to eliminate the least flexible, most needlessly specific or complex pieces of technology you rely upon. This is often seen alternatively as updating in favor of simplification; modern IT solutions share standardized languages, components, and APIs, so even as the technology beneath the surface grows more complicated, and the experience as a company using the product grows simpler.
Not only does modernized design make it easier for your company to leverage other cutting-edge technologies, such as machine learning suites, it also makes it easier for employees and customers to interface with your business with minimal learning curve. Network Security Associates can help your company identify critical areas for modernization and put together a roadmap for quick, efficient upgrades.
User Benefits or Customer Satisfaction-focused Updates
Another approach places the emphasis on customer satisfaction or direct benefits to users and clients. By looking at the places where your technology fails to adequately serve clients, you can quickly put together a path for updating equipment that achieves optimal customer satisfaction over time.
Of course, optimizing for user value doesn’t mean forsaking employees and convenience for your business; in most cases, the two concepts overlap significantly without conflict. Automation and cutting-edge IT solutions applied in the right places eases the load on team members and improve the customer experience.
Unlike an upgrade priority based on modernization, which emphasizes architecture upgrades, upgrading for user benefit begins with day-to-day software, which interacts with your customers. The team at NSA can determine the minimum adjustments to architecture necessary before moving on to end-user improvements or recommend improvements which require no adjustment to your existing core architecture.
Company Culture or Employee-focused Updates
The third way to think about and prioritize updates looks at the way you do business – your company culture, or the unique problems your employees face in using IT solutions. This might mean adjusting your update plans and schedule with a heavy emphasis on reducing the learning curve for new technology, scheduling with a strong emphasis on alleviating pain points for employees, or simply updating by matching the priorities of your core business values.
This approach may not show immediate results with employees or your bottom line, but it can be excellent for morale, company cohesion, or even, in some cases, branding and image.
NSA Can Help You Prioritize Your Updates
Technology updates are vital to the overall safety and efficiency of your business. NSA’s managed IT solutions can help you make the necessary improvements as quickly, painlessly, and efficiently as possible, minimizing downtime and ensuring they’re done correctly. Contact us today at 702-547-9800 to get started on a plan.
Since 2003, NSA has been providing top-of-the-line customer care and an extensive array of managed IT services and security to our Las Vegas area clients. Our founder, Robert Davis, started this company because he was passionate about IT services and simultaneously saw a profound need for better customer care in the IT industry.